Manual Vouchers
Manual vouchers are used to manually process SNAP benefit purchase or return transactions in absence of a POS device, or if the POS device is not working. A manual voucher is a small form that resembles a check completed by the Cashier and the EBT Cardholder, and authorized by calling the Retailer Help Desk for your state at the time of the transaction. The manual vouchers must then be cleared within 15 days of the transaction in order for Retailers to be reimbursed.
When to Process a Manual VoucherHow do I process an EBT transaction with a manual voucher?Can you complete a manual voucher if the customer has an out-of-state EBT card?How long do I have to clear a manual voucher?What if I didn’t clear a manual voucher within 15 days?What if I have an authorization number but can not clear my manual voucher?How do I process a return from a manual voucher?How long does it typically take to get reimbursed for a manual voucher transaction?Where can I order manual vouchers?