EBT Processing Maintenance Alert – Scheduled Wednesday, January 18, 2023, from 2AM - 6AM ET
The third-party EBT processor will be conducting scheduled maintenance on Wednesday, January 18th, from 2 AM until 6 AM ET. Transaction processing will be unavailable for up to 2.5 hours during this time frame. Voice authorization and manual voucher processing will be available during this maintenance, so you will be able to accept EBT payments. For voice authorization and manual voucher processing instructions, visit this page on how to process manual vouchers.
Thank you for your patience during this third-party EBT processor scheduled maintenance.
EBT Processing Outage – RESOLVED 4:50 PM on October 19th, 2022
The third-party EBT processor resolved a service outage that was experienced earlier today. Service has been restored; however, you may need to disconnect and reconnect the power supply to your EBT terminal to begin processing transactions again. Feel free to contact our Help Desk at 800.277.5165 if this does not resolve your technical issue.
How can we help you?
Connect your device quickly to begin accepting payments
For bank account changes, PCI, viewing transaction history, tax info, etc.
Order Paper, Cables, and Accessories
Learn how to accept SNAP card payments and process vouchers.
Understand how to resolve certain errors on your device.
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