EBT Processing Outage - March 18th, 2025 8:50 AM ET
The third-party EBT processor is currently experiencing an outage. We are working closely with them to determine when this issue will be resolved. As we receive information, this message will be updated to provide an estimated time at which the service will be resolved.
For voice authorization and manual voucher processing instructions, visit this page on how to process manual vouchers. You can find your state phone number to process your manual voucher here.
EBT Processing Outage – RESOLVED 10:00 AM ET on March 18th, 2025
The third-party EBT processor resolved a service outage that was experienced earlier today. Service has been restored; however, you may need to disconnect and reconnect the power supply to your EBT terminal to begin processing transactions again. Feel free to contact our Help Desk at 800.277.5165 if this does not resolve your technical issue.
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