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The third-party EBT processor will be conducting scheduled maintenance on Wednesday, January 18th, from 2 AM until 6 AM ET. Transaction processing will be unavailable for up to 2.5 hours during this time frame. Voice authorization and manual voucher processing will be available during this maintenance, so you will be able to accept EBT payments. For voice authorization and manual voucher processing instructions, visit this page on how to process manual vouchers.
Thank you for your patience during this third-party EBT processor scheduled maintenance.
The third-party EBT processor resolved a service outage that was experienced earlier today. Service has been restored; however, you may need to disconnect and reconnect the power supply to your EBT terminal to begin processing transactions again. Feel free to contact our Help Desk at 800.277.5165 if this does not resolve your technical issue.
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